IT as a Service (ITaaS)

Unlock your business potential with our advanced IT solutions that simplify management, enhance security, and drive growth.

Empowering Your Digital Foundations

Overcome IT Hurdles with Ease

As your business grows and evolves, its IT setup can get too complicated to manage. You may lack visibility over it all, quality documentation, deal with network outages, and lack the time and expertise needed to keep it all working smoothly.

Our IT as a Service (ITaaS) solution is designed to address these challenges head-on, allowing you to focus on your business while we handle your IT needs.

Remove IT Headaches

Get fast and proactive support from our attentive IT experts. If anything goes wrong, we will be there to set things right.

Focus on What Matters

Remove the complexities and worries of managing your IT and keeping it secure and free up your time and focus on what matters.

Enhance Your Cybersecurity

Get your IT protected with 24/7 monitoring and patch management tools that guard your network, data and devices in real time.

Streamline IT Management

Simplify your IT to align with your needs, with well-maintained, standardized, and automated systems that are taken care of by our team and advanced tools.

Comprehensive IT Support Services Tailored for You

What's Included In IT as a Service?

CipherEx’s ITaaS offering provides a wide range of solutions designed to address your specific needs. From basic infrastructure to advanced cybersecurity, we’ve got you covered.

Remote and on-site IT support

Get fast and friendly support from our dedicated team whenever IT issues strike your business. Our friendly team offer 1st to 3rd line IT support that can tackle even the most challenging of your IT issues. We offer on-site support for your on-premise hardware whenever it is needed.

24/7 advanced monitoring

We use advanced AI-powered monitoring tools that track the performance and security vitals of your IT environment in real-time. This will enable your business to step ahead of cyber threats and IT issues before they can cause downtime and disruptions.

IT Documentation

At the core of a truly systematic approach to IT management is thorough and comprehensive documentation. We'll document your network and all of your IT assets so that they can be managed properly. From updates to replacements and upgrades, this will enable your business to manage its IT systematically.

Automated Asset Management

Your ITaaS solution will include automated patch management for your network and devices to ensure they are up to compliant with cybersecurity standards. We will also take care of maintaining and optimizing your devices and arranging for upgrades and replacements.

Your Journey to IT Excellence

Your Journey to Secure and Stress-Free IT

We follow a structured approach to understand your needs, implement solutions, and provide ongoing support for your IT environment. Here’s how:

We will get to know you first, including your pains and goals with IT and your business more broadly. From there we will thoroughly evaluate your current IT environment, identifying its strengths, weaknesses, and areas for improvement. Based on this assessment, our experts create a customized IT management strategy aligned with your business goals and budget. This comprehensive plan serves as the roadmap for your IT management, ensuring that every step we take is purposeful and aligned with your objectives.

If you like what we propose, our expert team will spring into action. We’ll deploy our ITaaS solutions, including remote and on-site support, 24/7 advanced monitoring, and automated asset management and patching.The implementation process is methodical and efficient, integrating our systems seamlessly with your existing setup. We prioritize a smooth transition including onboarding your team ahead of fully going live with our infrastructure support.

We provide ongoing support and continuous optimization to keep your IT running smoothly and efficiently. This includes 24/7 monitoring, regular maintenance, and proactive problem-solving before and whenever issues arise.We will continuously assess and refine your IT environment to ensure it is working to its best performance. With CipherEx, your IT infrastructure will evolve in lock-step with your business, staying aligned with your changing needs and goals.

Elevate Your Business with ITaaS

Getting Your IT On Your Side

Experience the transformative power of optimized, secure, and efficient IT solutions.

Enhanced Productivity

Our solutions will streamline your IT processes, allowing your team to focus on core business activities and innovation.

Cost Efficiency

Our ITaaS solution often results in significant cost savings compared to maintaining an in-house IT department, at typically 25-45% less of the cost!

Peace of Mind

With our cybersecurity measures and 24/7 monitoring, you can operate with confidence, knowing your data and systems are protected.

Scalability

You will be able to overcome constraints and hurdles to growth, with scalable IT infrastructure that grows to your needs.

Unlock Your Network's Potential

Discover the vulnerabilities and potential of your network with a complimentary network assessment. We will help you find your security gaps, improve network reliability, and improve speeds, enabling your business to work better and more securely.

Ready to upgrade your digital foundation? Book an informal discovery call with us today.