Easy Networks Managed Services

CipherEx augments your network IT department by providing phone and web based technical support for your users and guests.

Standard Plan Support M-F 8am-6pm PST:

• Adding and removing users from MS Office 365, Google Suite, One Login or Cisco Products (Webex, AMP, Umbrella, Meraki)
• Adding new devices to Mobile Device Management
• Client Identity Certificates
• Multi Factor Authentication
• Set-up of Remote Access VPN for computer, tablet, and phones;
• Wireless Access configuration and connectivity
• Guest Wireless Access connectivity
• Firewall management inbound/outbound
• Modification of Site-to-Site VPN connections
• Set-up of office network and connecting devices
• Diagnosis and troubleshooting for computer, printer, office network
• Installation of supported computer software (e.g., MS, Google, Cisco);
• Computer password reset
• Network troubleshooting and fault isolation

Please visit our Easy Networks Micro Site for more Information

For more information please see the Technical Support Terms of Service